I ordered too small of a size and would like to exchange. Can I do this in the store?
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If for any reason, you are unhappy with your purchase (or if the product is defective in any way), you may return the item(s) in its original form, unworn and unwashed.
- original tags; and
- original packaging.
Please scroll down to the "Submit a Return Request" section to begin your return.
Returns and exchanges only apply to products that have been purchased directly from 22Fresh.com or a 22Fresh store location. Purchases made from any of our licensed retail partners will not be accepted, and are subject to the licensed retailers return and exchange policies.
We will fully refund your purchase within 14 days if the item is unwashed, unworn and the original tags remain intact. You may exchange items or be issued a store credit for your product within 30 days of your original purchase if the item is unwashed, unworn and the original tags remain.
Submit a return request
Click the following link and follow the below instructions. https://shopify.com/7021171/account
1. Log in to your account:
1. In the Email field, enter your email address, and then click Continue.
2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
3. Go back to the online store, and then enter a six-digit verification code.
2. Click the order that you want to submit the return for.
3. If your order has more than one item, then select the items that you want to return.
4. Select a return reason and add a note for the store.
5. Click Request return.
If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.
22Fresh Apparel Inc.
1378 McIntyre Street
Regina, Saskatchewan S4R 2M8